Yesterday, a friend beeped my line and was seriously lamenting
for help on his Blackberry Bold 5 device; I was curious to know what actually
happened and he said, when he attempted to upgrade his device software, the BB just stopped at 16% back
–up for over three hours. He said he remove the battery and inserted it again,
but the problem software update page still remain on screen. I quickly
instructed him to give me a couple of
minutes, while I ran a check on his Device.
for help on his Blackberry Bold 5 device; I was curious to know what actually
happened and he said, when he attempted to upgrade his device software, the BB just stopped at 16% back
–up for over three hours. He said he remove the battery and inserted it again,
but the problem software update page still remain on screen. I quickly
instructed him to give me a couple of
minutes, while I ran a check on his Device.
This problem normally occur during upgrade process for BBusers. It is good to upgrade your OS but in some cases, it may hang and refuses to change percentage.
Should in case you find yourself in this mess,
Should in case you find yourself in this mess,
Restart your device
in Safe mode and revert the upgrade. It will immediately restore your
back up files back to the initial
in Safe mode and revert the upgrade. It will immediately restore your
back up files back to the initial
How Do I Restart My Blackberry In Safe Mode?
Safe mode is designed to allow troubleshooting or
remove any unwanted applications and can
remove any unwanted applications and can
also be used to prevent third-party
applications from running automatically when starting the BlackBerry
smartphone.
To
start-up a BlackBerry smartphones running BlackBerry Device Software 4.6 to
5.0 in Safe Mode, complete the following steps:
start-up a BlackBerry smartphones running BlackBerry Device Software 4.6 to
5.0 in Safe Mode, complete the following steps:
1.
Remove
and reinsert the BlackBerry smartphone battery.
Remove
and reinsert the BlackBerry smartphone battery.
2.
When
the red LED (Light-Emitting Diode) goes out, press and hold the Escape key
until the loading screen appears then release the Escape key.
When
the red LED (Light-Emitting Diode) goes out, press and hold the Escape key
until the loading screen appears then release the Escape key.
3.
When
the BlackBerry smartphone boots up the Safe Mode disclaimer listed
below appears, click OK to dismiss the disclaimer.
When
the BlackBerry smartphone boots up the Safe Mode disclaimer listed
below appears, click OK to dismiss the disclaimer.
To
start-up a BlackBerry smartphones running BlackBerry® 6 and
BlackBerry® 7 to 7.1 in Safe Mode complete the
following steps:
start-up a BlackBerry smartphones running BlackBerry® 6 and
BlackBerry® 7 to 7.1 in Safe Mode complete the
following steps:
1.
Remove
and reinsert the BlackBerry smartphone battery.
Remove
and reinsert the BlackBerry smartphone battery.
2.
Once
the loading bar is displayed on the screen of the BlackBerry smartphone, press
and hold the Escape key until you hear beeping or the loading bar
completes then release the Escape key.
Once
the loading bar is displayed on the screen of the BlackBerry smartphone, press
and hold the Escape key until you hear beeping or the loading bar
completes then release the Escape key.
3.
When
the BlackBerry smartphone boots up the Safe Mode disclaimer listed
below appears, click OK to dismiss the disclaimer.
When
the BlackBerry smartphone boots up the Safe Mode disclaimer listed
below appears, click OK to dismiss the disclaimer.
Note: The Escape key is the key with a curved arrow that is located on the right side of the trackpad / trackball.
pls prof how do i upgrade from V7 to V7.1? whats the difference btw v7 and v7.1? Regards
Update in most cases is just like a step up to every software. it enhances the effective functionality of you bb.
To upgrade ur OS, visit this link for easy steps. http://www.berryreview.com/2010/01/31/how-to-upgrade-your-blackberry-operating-system/
Pls prof my bold 5 always show my media card contain error wen I boot it on..dat I shuld repair but wen repairing it..it will fail and it won't show my media card
Your memory card is corrupt. Try and change or try it with another memory card.
my bold 5 trys to reboot, but the reboot does not complete. i have tried to downgrade the OS, but the reboot is still not complete
Boot if from safe mode, if it completes, then shut it down normal and start it again. But boot it from safe mode
Did you downloaded any app before this incidence?
Hi Prof
Even after i follw the steps above to stop my software update, my phone just continues to run the software update after i selected OK on the Safe mode disclaimer.
What can I do to stop this?
Hello,
Where you able to boot it into safemode?